Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
The popular resale platform has revised its sizing categories for women's and children's garments but did not contact every member regarding the update.
Online Platforms Response
Numerous buyers and vendors are posting online saying Vinted listings now show a modified sizing category versus the original listing as a result of the reclassification.
The company said the new system was more in line with similar services.
The platform has recommended to examine their items and manually change the size when needed, which has left users frustrated.
Size Classification Updates
Earlier, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was previously a 12 but currently displays as UK 16-18.
User Stories
One content creator, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, from Glasgow, stated items she posted with size 14 tags were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Required Changes
A different user, based in Derby, explained she became annoyed by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she stated.
Marketplace Information
The app has more than 100 million members, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion when a surprising modification to the app has proved unpopular: earlier, the platform withdrew an update to its shipping options due to shopper criticism.
